GhostwriterAI | conversation analytics

We help companies understand their audience and seize new opportunities with scalable and predictable trends thanks to data enrichment for the total personalization of messages. GHOSTWRITER AI is the conversation analytics system that provides companies with targeted data to uncover key elements to attract more leads, increase retention and sales. Ghostwriter AI's algorithms help companies leverage customer conversation data from multiple channels: phone conversations, documents, emails, chats. These user/company conversations contain a large amount of data. Companies can measure data insights with Artificial Intelligence to get suggestions on what and how to do to get more customers, happier and thus more sales. We specialize in Natural Language Processing (NLP) to optimize customer experience, sales, and data enrichment processes. We address companies that need to manage post-sales activities, assistance, or even sales. Our ideal customers are corporates who want to optimize contact centers and customer care operations faster and more scalable. They struggle in responding to customers' needs, and they want to leverage AI-based technology to do that. Compared to similar systems, our strength is an entirely new and effective method of training specific language and achieving excellent results much shorter than traditional systems. Ghostwriter AI algorithms help companies use conversational data to optimize business actions. Specialties: NLP, speech analytics, NLP chatbots, semantic search, data enrichment.

Website

https://ghostwriter.ai/

External link for GhostwriterAI | conversation analytics

Industry

Information Technology & Services

Company size

2-10 employees

Headquarters

Turin

Specialties

Content Marketing, Digital Marketing, Social Media marketing, Artificial Intelligence, Social Media Advertising, NLP, ML, AI, CX, Customer Experience, Customer Journey Analytics, Data Analytics, Customer Profiling, Target Market, Customer Support Analytics, VoC, and Call Center Optimization